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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charles Haddad

Charles Haddad

November 6, 2025

5  out of  5
rating by Charles Haddad
"Had a one on one with Max concerning my umbrella policy. So glad we had a discussion. Protecting my assets is what an umbrella policy does, Max gave me good unsolicited advice. Switch to Max Panas, u won't be sorry!!!"
We responded:
"Thank you, Charles! I'm happy to hear that our discussion was beneficial and that you found my advice valuable. It's great to know you feel confident about protecting your assets with your umbrella policy. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jenna Lee

November 5, 2025

5  out of  5
rating by Jenna Lee
"I recently worked with Francisco to switch over to State Farm from another insurance company. Not only was he friendly, and responsive but he put in the effort to make sure I was getting comparable coverage, and looked for ways to ensure I was getting the most for my money. I loved working with an agent that was local versus a 1800 number. Excellent customer service and overall great experience."
We responded:
"Thank you for your review, Jenna! I'm happy to hear that Francisco provided you with excellent service and helped you transition smoothly to State Farm. It's great to know you appreciated the local touch and personalized attention. If you need anything else, feel free to reach out!"
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Mel Paden

November 3, 2025

5  out of  5
rating by Mel Paden
"I had an awesome experience in calling State Farms (I was hesitant at first). I received the Promo letters that I finally called. Amanda B was a good listener & met my requirements (from my previous Insurance). Thank you, Amanda, for your time & understanding. In addition, your prompt response."
We responded:
"Thank you, Mel, for sharing your experience! I'm happy to hear that Amanda provided attentive service and met your needs. Your feedback is greatly appreciated. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Gabriela Mohr

Gabriela Mohr

October 31, 2025

5  out of  5
rating by Gabriela Mohr
"I enjoyed my experience. Francisco was helpful and fun. I felt like he explained everything well and was great at walking me through the process."
We responded:
"Thank you, Gabriela! I'm happy to hear that Francisco made your experience enjoyable and informative. We appreciate your feedback and are always here to assist with any questions or needs you may have. Thanks for choosing us!"
Profile photo of Julie Garlock

Julie Garlock

October 29, 2025

5  out of  5
rating by Julie Garlock
"I had the best customer service experience I’ve ever had when setting up my insurance policy with the agency! My agent was very proficient and caring. I would 100% recommend this agency to anyone looking for a great insurance provider."
We responded:
"Thank you, Julie! I'm so happy to hear about your positive experience with our office. It's wonderful to know that our team's proficiency and care made a difference for you. We truly appreciate your recommendation! If you ever need anything else, feel free to reach out."
Profile photo of Lauren O.

Lauren O.

October 2, 2025

5  out of  5
rating by Lauren O.
"Thank you to Sierra for helping me get my auto policy back on track after I let it lapse, always very helpful and communicative."
We responded:
"Lauren, thank you for your feedback! I'm happy to hear that Sierra was able to assist you with your policy and provide the support you needed. We're always here to help with any questions or future needs. Thanks for choosing us!"
Profile photo of Ashli Meek

Ashli Meek

October 2, 2025

5  out of  5
rating by Ashli Meek
"Sierra was great, home insurance quote within 30 mins and got a great rate and reduced my car insurance!"
We responded:
"Thank you, Ashli! I'm happy to hear that Sierra was able to assist you quickly and effectively with your home insurance quote and insurance rate. Our team is dedicated to providing efficient and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Juston Arnold

Juston Arnold

September 30, 2025

5  out of  5
rating by Juston Arnold
"Want to give a big shout-out to Max and his team for taking care of all my insurance needs. They are A+ on customer service.I highly recommend Them ."
We responded:
"Thank you, Juston! I'm happy to hear that our team has been able to meet your insurance needs with top-notch service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Valeria Alex

Valeria Alex

September 26, 2025

5  out of  5
rating by Valeria Alex
"everyone is always super helpful. The best insurance agent I've ever had."
We responded:
"Valeria, thank you for your wonderful feedback! I'm happy to know that you find our team helpful and that we stand out as your preferred insurance agent. Let us know if there's anything else we can assist you with!"
Profile photo of Jason Henretta

Jason Henretta

September 25, 2025

5  out of  5
rating by Jason Henretta
"Got help from Sierra and she was amazing to work with! Thanks!"
We responded:
"Thank you, Jason! I'm happy to hear that Sierra provided you with such excellent service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Allison S

Allison S

September 25, 2025

5  out of  5
rating by Allison S
"Roger was very efficient and Findlay. He explained my policy in detail. And answer any questions I had. Thank you"
We responded:
"Thanks so much Allison, you are right, Roger is awesome! He always takes the time to answer questions and help people to better understand their insurance! Thanks for allowing us to be your insurance agency!!!"
Profile photo of Chris Bebermeyer

Chris Bebermeyer

September 16, 2025

5  out of  5
rating by Chris Bebermeyer
"It was a real pleasure working with Sierra. She was fast and friendly with everything I needed and very responsive"
We responded:
"Thank you, Chris! I'm happy to hear that Sierra provided you with fast and friendly service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Vanessa Garcia

Vanessa Garcia

September 12, 2025

5  out of  5
rating by Vanessa Garcia
"I can’t say enough good things about Sierra at Max Panas State Farm! She is attentive and always takes the time to check in with me whenever there are changes or updates. Anytime I have questions about my home or auto insurance, she’s quick to respond and makes sure I fully understand my options. It’s clear she genuinely cares about her clients and goes above and beyond to provide excellent service. I feel very confident knowing Sierra is looking out for me!"
We responded:
"Thank you, Vanessa! I'm so happy to hear about your positive experience with Sierra. Her dedication to providing attentive and thorough service truly makes a difference. We're grateful for your trust and are always here to assist with any questions or needs you may have. Thanks for choosing us!"
Profile photo of Rich Sarah Johnson

Rich Sarah Johnson

September 9, 2025

5  out of  5
rating by Rich Sarah Johnson
"Max Panas office has the best service! They are very communicative and responsive! When you contact them they will work hard to assist you in every way they can! They make navigating insurance easy! They are always so friendly and helpful! Grateful for the great service I’ve always received at Max Panas State Farm office! Thanks for your efficient service today Sierra!!!"
We responded:
"Thank you, Rich, for your positive feedback and for acknowledging the exceptional assistance provided by Dalynn. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Profile photo of Dana Rapp

Dana Rapp

August 29, 2025

5  out of  5
rating by Dana Rapp
"Sierra is amazing ! She walked me through my coverage and made sure I knew everything"
We responded:
"Thank you, Dana! I'm happy to know that Sierra was able to guide you through your coverage so effectively. We appreciate your feedback and are always here to assist with any questions or needs you may have. Thanks for choosing us!"
Profile photo of Kathi Irving

Kathi Irving

August 29, 2025

5  out of  5
rating by Kathi Irving
"Not only did I receive quick and comprehensive service from Max’s State Farm Insurance office, but Max helped me understand an insurance situation I had no prior experience with. He explained everything I needed to know and provided excellent service."
We responded:
"Thank you, Kathi! I'm happy to hear that Max was able to assist you with your insurance needs and provide clear explanations. We appreciate your feedback and are always here to help with any future questions or needs. Thanks for choosing us!"
Profile photo of Ro Moye

Ro Moye

August 15, 2025

5  out of  5
rating by Ro Moye
"Sierra has great customer service! She always does exactly what we need. Thanks Sierra!"
We responded:
"Thank you, Rosie! I'm happy to hear that Sierra provided you with excellent customer service and met your needs. We appreciate your feedback and are always here to assist you with any insurance needs. Thanks for choosing us!"
Profile photo of Brian Valliere

Brian Valliere

August 15, 2025

5  out of  5
rating by Brian Valliere
"Max Panas and Sierra and the State Farm team are outstanding! I have all my vehicle and home owner insurance with them and the value and service is 5 star all the way!"
We responded:
"Thank you, Brian! I'm happy to hear that you find value in the service provided by our team. We appreciate your trust in us for your insurance needs. If there's anything else we can assist you with, just let us know!"
Profile photo of Jennifer Carlson

Jennifer Carlson

August 14, 2025

5  out of  5
rating by Jennifer Carlson
"Fantastic service! Thanks Francisco!"
We responded:
"Thank you, Jennifer! I'm happy to hear you had a fantastic experience with Francisco. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Chelsea Alls

Chelsea Alls

August 8, 2025

5  out of  5
rating by Chelsea Alls
"Highly recommended! Always prompt and helped me save a TON on both my auto and home with BETTER coverage!"
We responded:
"Chelsea, thank you for your fantastic feedback! I'm happy to know that you found our service prompt and beneficial in enhancing your coverage while saving money. If you need anything else, feel free to reach out!"
Profile photo of Tom

Tom

August 7, 2025

5  out of  5
rating by Tom
"Sierra took care of my request the same day I sent it in, and notified me once the change I requested, was made."
We responded:
"Thank you, Tom! I'm happy to hear that Sierra was able to promptly assist with your request. Our team is committed to providing efficient service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of AJ Hunt

AJ Hunt

August 6, 2025

5  out of  5
rating by AJ Hunt
"Max’s team has been very responsive and understanding with a couple of billing mistakes I made (wrong autopay setup, etc). Thankfully I haven’t had any claims while with Max, but the customer service I’ve received during these 5 years has been really great. No complaints!"
We responded:
"Thank you, AJ! I'm happy to hear that our team has been responsive and understanding with your billing concerns. It's wonderful to know that you've had a positive experience with our customer service over the years. If you ever need assistance or have questions, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Emanuel Ambriz

Emanuel Ambriz

July 28, 2025

5  out of  5
rating by Emanuel Ambriz
"Sierra, Thank you for all your amazing support. You answered my questions and you truly care about your clients. Again thank you!"
We responded:
"Emanuel, thank you for your wonderful feedback! I'm happy to hear that Sierra provided you with the support and care you deserve. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Roger Blain

Roger Blain

July 28, 2025

5  out of  5
rating by Roger Blain
"I purchased a car at a dealership last week and I was not certain whether I'd be able to get it ensured in time to drive it home that day. I was really happy with Sierra's fast responses and she had me insured and ready to go before the dealer had even finished all of their paperwork. Thank you!"
We responded:
"Thank you for your review, Roger! I'm glad to hear that Sierra was able to assist you quickly and efficiently. It's great to know you were insured without any delays. If you need anything else, feel free to reach out!"
Profile photo of Monica Melchione

Monica Melchione

July 24, 2025

5  out of  5
rating by Monica Melchione
"I’ve had a great experience working with Max Panas at State Farm. The team is always reliable, quick to answer calls, and gets things done efficiently. When I recently moved my car insurance from Arizona to Philadelphia, the transition was seamless. Max and the team are always friendly and ready to help. Highly recommend!"
We responded:
"Thank you for your review, Monica! I'm happy to hear that your experience with our team has been positive and that the transition of your insurance was smooth. We strive to be reliable and efficient, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"