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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ernest Galindo

Ernest Galindo

July 4, 2025

5  out of  5
rating by Ernest Galindo
"Max and his team provide a great personalized service."
We responded:
"Thank you, Ernest! I'm happy to hear that you appreciate the personalized service from our team. We’re committed to providing the best experience possible. Let us know if there's anything else we can assist you with!"
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Mike Soehl

July 3, 2025

5  out of  5
rating by Mike Soehl
"Sierra did a great job answering my questions quickly and making the changes I needed to my policy. Appreciate the help!"
We responded:
"Thank you for your review, Mike! I'm happy to hear that Sierra was able to assist you efficiently with your policy changes. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Ian Mikles

July 2, 2025

5  out of  5
rating by Ian Mikles
"have six insurance policies with this business and everyone has always been super helpful. Today I was blown away by a customer service experience with Sierra (didn’t catch her last name). She was absolutely phenomenal! I believe she is only 7 months into her position and she is obviously incredibly intelligent, super professional, courteous and knowledgeable even though she hasn’t been doing this for years. I run a sales organizations and businesses have sales incorporated. Sierra is a fantastic representative of Max Panas State Farm Insurance in Gilbert. They are fair/ethical, very knowledgable and based on my experience with Sierra, excellent at customer service."
We responded:
"Thank you for your review, Ian! I'm so happy to hear about your positive experience with Sierra. It's wonderful to know that her professionalism and knowledge made such an impact. We’re proud to have her on our team, and your feedback means a lot to us. If there's anything else we can assist you with, just let us know!"
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kim nix

June 25, 2025

5  out of  5
rating by kim nix
"Max has always been such a great help to us! We’ve used him for many years! And many more to come."
We responded:
"Thank you, Kim! I'm happy to know that our office has been a great help to you over the years. We look forward to continuing to serve you for many more! Let us know if there's anything else we can assist you with."
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Kolton Myers

June 25, 2025

5  out of  5
rating by Kolton Myers
"Max Panas at State Farm is hands down the go-to agent for home insurance in Arizona. He made the entire process of securing coverage for my home smooth, stress-free, and incredibly informative. Max took the time to explain the unique risks of living in Arizona—like monsoons and wildfires—and made sure I had the right protection in place. His professionalism, responsiveness, and genuine care really set him apart. If you’re looking for reliable home insurance in Arizona, Max is the guy to call!"
We responded:
"Thank you, Kolton! I'm happy to hear that we made your insurance experience smooth and informative. It's great to know that his professionalism and care stood out to you. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Andrea Palacios

June 24, 2025

5  out of  5
rating by Andrea Palacios
"Sierra was fantastic, responded very quickly and was so helpful."
We responded:
"Thank you, Andrea! I'm happy to hear that Sierra was able to assist you quickly and effectively. Our team is dedicated to providing excellent service, and it's wonderful to know Sierra made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"
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Mark Lerma

June 24, 2025

5  out of  5
rating by Mark Lerma
"Sierra was great. Fast and professional service."
We responded:
"Thank you for your review, Mark! I'm happy to hear that Sierra provided you with fast and professional service. Our team is dedicated to delivering excellent experiences. Let us know if there's anything else we can assist you with!"
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Suesan Rush-Quinn

June 23, 2025

5  out of  5
rating by Suesan Rush-Quinn
"Francisco is wonderful to work with. Not only knowledgeable, but very communicative and pleasant to work with. Highly recommend."
We responded:
"Thank you for your review, Suesan! I'm happy to hear that Francisco provided such a positive experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Surendra K

June 19, 2025

5  out of  5
rating by Surendra K
"My experience with State Farm Max Panas office was great. Everyone is very nice, professional and service is excellent. I have interacted with them many times via phone, email and text and all the time their response is very quick. I enjoyed being with them and recommend them for anybody. Thanks."
We responded:
"Hey, Surendra! I’m really happy you’ve felt well taken care of by my team, whether it’s over the phone, by email or through a text. Helping you with questions and making things as smooth as possible is exactly what we aim for every day. It’s an honor to have you with us, and I’m grateful for your recommendation. Thanks so much for sharing your feedback and for trusting us with your insurance needs."
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Ted Kelley

June 18, 2025

5  out of  5
rating by Ted Kelley
"Very very helpful"
We responded:
"Thank you, Ted! I'm happy to know you found our service very helpful. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Edna Carmona

June 14, 2025

5  out of  5
rating by Edna Carmona
"Thank you Wylene for a great job done!"
We responded:
"Thank you, Edna! I'm happy to hear that Wylene provided you with excellent service. We appreciate your feedback and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Mario Carmona

June 14, 2025

5  out of  5
rating by Mario Carmona
"Wylene did a great job for my auto insurance. Highly recommend! Thank you!"
We responded:
"Thank you, Mario! I'm happy to hear that Wylene provided excellent service for your insurance needs. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
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Daniel Butters

June 13, 2025

5  out of  5
rating by Daniel Butters
"Top quality agent and team. Cant say enough good things about them! They are knowledgeable, and fantastic at educating! Thank you again Panas Team!"
We responded:
"Thank you, Daniel! I'm happy to hear that you had a positive experience with our team. We strive to provide knowledgeable service and clear education on insurance matters. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of Anthony Semenza

Anthony Semenza

June 6, 2025

5  out of  5
rating by Anthony Semenza
"Francisco was awesome! Extremely personable and worked to get me great rates on both my vehicles and my rental insurance. It’s so refreshing to speak to someone who really wants to help you get the best bang for your buck!!!!"
We responded:
"Thank you, Anthony! I'm happy to hear that Francisco provided such excellent service and helped you with your insurance needs. It's great to know you felt well taken care of. If you ever have more questions or need further assistance, feel free to reach out!"
Profile photo of Kim Irving

Kim Irving

June 5, 2025

5  out of  5
rating by Kim Irving
"Working with Max and Sierra has been great! Such quick service and answered all of my questions. I felt well taken care of!"
We responded:
"Kim we appreciate your feedback! Thank you for trusting us :)"
Profile photo of Bob Nelson

Bob Nelson

May 30, 2025

5  out of  5
rating by Bob Nelson
"Sierra did a fantastic job. She immediately knew who I was when I called and made the change to my policy while we spoke on the phone. Tremendously awesome service!!"
We responded:
"Thank you for your review, Bob! I'm happy to hear that Sierra provided you with such attentive and efficient service. We appreciate your feedback and are here to assist with any of your insurance needs."
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Yamato Tatum

May 22, 2025

5  out of  5
rating by Yamato Tatum
"Best agents I've ever had! so easy to work with, very helpful and knowledgeable! Respond so quickly and even make it easy with texting!"
We responded:
"Thank you, Yamato, for your wonderful feedback! I'm glad to know that you find our team easy to work with and helpful. It's great to hear that our quick responses and texting options have made things convenient for you. If you ever need anything else, feel free to reach out!"
Profile photo of Thomas Richardson

Thomas Richardson

May 20, 2025

5  out of  5
rating by Thomas Richardson
"Max and his whole office are great! They have always been very responsive and have gone above and beyond to make sure I have what I need, even on short notice. My wife and I keep all of our insurance through them and I would reccomend them to anyone who is shopping around."
We responded:
"Thank you, Thomas, for your wonderful feedback! I'm glad to hear that you and your wife have had such a positive experience with our office. We strive to be responsive and go the extra mile for our customers. If you ever need anything or have questions, feel free to reach out. Your recommendation means a lot to us!"
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d r

May 20, 2025

5  out of  5
rating by d r
"Very friendly and helpful. Amanda B. came through for me."
We responded:
"Thank you for your review! We're pleased to hear you had a positive experience with our team. We appreciate you taking the time to share your feedback with us."
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djleo68

May 12, 2025

5  out of  5
rating by djleo68
"Amanda was great to work with she got me a good deal I had some questions a few days later she answered them really good customer service highly recommended"
We responded:
"I’m glad to hear about your positive experience with Amanda! It’s great to know she was able to secure a deal for you and provide excellent service by answering your questions. Your recommendation means a lot to us. If you have any questions or need support, feel free to reach out."
Profile photo of Robert Prestridge

Robert Prestridge

April 24, 2025

5  out of  5
rating by Robert Prestridge
"Excellent service!"
We responded:
"Thank you, Robert, for your feedback! I'm glad you had an excellent experience with our service. If you have any questions or need assistance in the future, feel free to reach out."
Profile photo of Tyrone Harrington

Tyrone Harrington

April 16, 2025

5  out of  5
rating by Tyrone Harrington
"I love these guys. Sierra handled my account in the most timely and professional manner. I have been with Max, Sierra, and StateFarm for 10 years or so, and not leaving is the best decision I’ve made."
We responded:
"Thank you, Tyrone, for your wonderful feedback! I'm delighted to know that Sierra has been able to assist you with such professionalism and efficiency. It's fantastic to have had you with us for a decade, and we're grateful for your continued support. If there's anything more we can do for you, please don't hesitate to reach out!"
Profile photo of Sofia Qza

Sofia Qza

March 27, 2025

5  out of  5
rating by Sofia Qza
"Thank you so much for the excellent service I received while getting my new car insurance! Special shout-out to Francisco, who went above and beyond. His support and attention to detail made the whole process smooth."
We responded:
"Thank you, Sofia, for your wonderful feedback! I'm happy to know that you had a great experience with us while getting your new insurance. Francisco's dedication and attention to detail truly make a difference, and we're grateful to have him on our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
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gimd

March 20, 2025

5  out of  5
rating by gimd
"New to the area! State Farm client since 1997…Sierra has been fantastic as she has worked thoroughly and diligently on transferring my coverage from another state. Everything was taken care of promptly after just one phone call! Thank you, Sierra! Looking forward to meeting Mr. Panas and the whole team when I get there! Best!"
We responded:
"Thank you so much for sharing your experience! I'm glad to hear that Sierra was able to assist you efficiently with your coverage transfer. We look forward to welcoming you to the area and meeting you in person soon. If you have any questions or need further assistance, please feel free to reach out. Best wishes!"
Profile photo of Van Bui

Van Bui

March 11, 2025

5  out of  5
rating by Van Bui
"I’m very happy with Max and his team been with them for about 10 years and have refer families and friends and they are very happy Max and his team would go the extra mile to get you the best deal thank you, Max & team!"
We responded:
"Thank you, Van, for your wonderful feedback! I'm glad to know that you and your loved ones have been satisfied with our service for the past decade. It's always our goal to go the extra mile and provide the best deals possible. If you ever need anything or have questions, feel free to reach out. We're here to help!"