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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Hermes

Ashley Hermes

February 26, 2026

5  out of  5
rating by Ashley Hermes
"I had an absolutely outstanding experience with Sierra, Max, and Francisco at State Farm. Sierra helped me set up five different policies seamlessly and took the time to explain every detail so I fully understood my coverage. Max and Sierra walked me through the life insurance options, made sure my assets were properly protected, and answered every question with patience and professionalism. The entire process was smooth, thorough, and honestly above and beyond what I expected. The meeting wasn’t boring which was a huge help! I would highly recommend them to anyone looking for knowledgeable, trustworthy, and truly exceptional service!"
We responded:
"Thank you, Ashley, for your wonderful feedback! I'm glad Sierra and Francisco made the process seamless and informative for you. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Barbara Stevens

February 18, 2026

5  out of  5
rating by Barbara Stevens
"The agent got back to me right away. I dropped the ball and they reached out. Great coverage. Very helpful"
We responded:
"Thank you, Barbara! I'm happy to know that you found our team helpful and that we could assist you promptly. We appreciate your feedback and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
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Paula Parker

January 17, 2026

5  out of  5
rating by Paula Parker
"A very nice person who explained things so I could understand. Enjoyed meeting him."
We responded:
"Thank you, Paula! I'm happy to hear that you had a positive experience and found the explanations clear and helpful. It was a pleasure meeting you too. If you have any more questions or need assistance, feel free to reach out!"
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Sofia

January 15, 2026

5  out of  5
rating by Sofia
"Great service from Sierra! She was very helpful and kept me updated every step of the way. Thanks for your time and for following up so consistently."
We responded:
"Thank you, Sofia! I'm happy to hear that Sierra provided you with such helpful service and kept you informed throughout the process. We appreciate your feedback and are here for any other needs you may have. Let us know if there's anything else we can do for you!"
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Melanie McMillan

January 12, 2026

5  out of  5
rating by Melanie McMillan
"Francisco was very patient and helpful with getting my insurance set up"
We responded:
"Thank you, Melanie! I'm happy to hear that Francisco was patient and helpful in setting up your insurance. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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Leigh Barnes

December 28, 2025

5  out of  5
rating by Leigh Barnes
"My interactions with the entire staff at Max Panas State Farm office have been positive and enjoyable. I would also like to recognize Sierra Barnes who is very knowledgeable and compassionate and goes the extra mile to find the best options for her customers."
We responded:
"Leigh, thank you for your wonderful feedback! I'm happy to hear that your experiences with our team have been enjoyable. Sierra is indeed a valuable part of our office, and I'm glad she could assist you so well. If you ever need anything else, feel free to reach out!"
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Frank Scantlebury

December 28, 2025

5  out of  5
rating by Frank Scantlebury
"Sierra and Max have been great and have helped me inside several of my autos! Very friendly and professional and ho the extra mile to take care of their customers!"
We responded:
"Thank you, Frank! I'm glad to hear that we could assist you with your policies. We always aim to provide friendly and professional service while going the extra mile for our customers. If you need anything else, feel free to reach out!"
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Mahmood

December 27, 2025

5  out of  5
rating by Mahmood
"Max was great to work with; he helped me select the policies & coverages that best suited my needs, and saved me money in the process. Happy with having both my home & auto policies with Max & State Farm."
We responded:
"Thank you, Mahmood! I'm glad to hear that our office was able to assist you in finding the right policies and coverages while also saving you money. It's wonderful to know you're satisfied with your policies with us. If you have any questions or need further assistance, feel free to reach out anytime!"
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Breeana S

December 22, 2025

5  out of  5
rating by Breeana S
"My agent is Sierra Barnes and she is freaking amazing! Shes always there to help when I need her or have any questions! If you need insurance I would definitely go through her! A real Rockstar!"
We responded:
"Breeana, thank you for your awesome feedback! I'm so happy to hear that Sierra has been such a great help to you. She's truly dedicated to providing excellent service. If you ever need anything else, feel free to reach out!"
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Landen Tennet

December 18, 2025

5  out of  5
rating by Landen Tennet
"Bought a new motorcycle and within 2 hours and only 15min on the phone it was completely insured with a great price. Then my wife bought a new car and they added it onto the same plan and again within a very short amount of time we were 100% covered with no issues or snags while setting everything up."
We responded:
"Landen, thank you for your review! I'm happy to hear that you had such a smooth experience with us. Our team works hard to make the process quick and hassle-free. Thanks for choosing us!"
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Todd Harned

December 18, 2025

5  out of  5
rating by Todd Harned
"I wanted to say that my Experience today with Sierra was excellent. She was understanding, professional and actually knew what she was doing. It is hard to find these qualities in people these days and because of this I will continue doing business with Max Panas and Staye Farm."
We responded:
"Thank you for your feedback, Todd! I'm happy to hear that Sierra provided you with such a positive experience. Her professionalism and understanding are truly valued here. We look forward to continuing to serve you. Let us know if there's anything else we can assist you with!"
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Alexandria Wynter

December 11, 2025

5  out of  5
rating by Alexandria Wynter
"Sierra is very helpful and kind. She was able to answer all of my questions and answer very quickly!"
We responded:
"Thank you, Alexandria! I'm happy to hear that Sierra was able to assist you so effectively and promptly. Our team is dedicated to providing excellent service, and it's wonderful to know Sierra made a positive impact. If you need anything else, feel free to reach out!"
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David Magdaleno Jr.

December 9, 2025

5  out of  5
rating by David Magdaleno Jr.
"Max Panas and his entire team have been good to my family over the years. You can tell he runs a very tight knit group at his office, and they’re very quick to respond to anything that you ask or need. I ran into a couple issues with a couple of properties I’ve lived in, and Max‘s team was there every step of the way to facilitate and ease the process of moving in when it comes to renters insurance. They’ve helped me out with my life insurance, my auto insurance and multiple discounts across all of my policies. Yes, he runs a business, but you can tell he and the entire office cares about you and wants nothing but the best. A five star review is the least I can do when it comes to show how great these guys have been to us, thank you for everything that you’ve done and will continue to do for the rest of our lives!"
We responded:
"Thank you, David, for your wonderful feedback! I'm really happy to know that our team has been able to support you and your family over the years. It's great to hear that our efforts with insurance have been helpful. We're committed to providing the best service possible and are always here for you. Let us know if there's anything else we can assist with!"
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Peter Ratzlaff

December 3, 2025

5  out of  5
rating by Peter Ratzlaff
"Amanda did an absolute amazing job getting me switched over. It was painless and saved me way more money each month than I ever thought possible."
We responded:
"Thank you, Peter! I'm happy to hear that Amanda made your transition smooth and helped you save money. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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B T

December 2, 2025

5  out of  5
rating by B T
"Amazing people in this office. Great service. Very knowledgable and saved us a lot of money from our previous insurance company. Thank you Francisco."
We responded:
"Benjamin, thank you for your fantastic feedback! I'm happy to hear that Francisco and the team provided you with great service and helped you save money. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Peyton Brostad

November 26, 2025

5  out of  5
rating by Peyton Brostad
"These guys are awesome! They made the headache of insurance easy and understandable, special thanks to Sierra who helped me alot with the whole process!"
We responded:
"Peyton, thank you for your fantastic review! I'm so happy to hear that Sierra made the insurance process easy and understandable for you. Our team is dedicated to providing clear and helpful service. Let us know if there's anything else we can assist you with!"
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anish patel

November 26, 2025

5  out of  5
rating by anish patel
"My first time with State Farm and Max Panas. Had a very smooth process to open an account. The personal attention and interaction was very helpful and responsive. Being able to call and talk to the same person was a good difference between other insurance companies I have had in the past. Special thanks to Amanda. Rates were also reasonable for me. Would definitely recommend to review state farm also when searching auto insurance."
We responded:
"Thank you, Anish! I'm happy to hear that your experience with us was smooth and that you appreciated the personal attention. Amanda will be thrilled to know she made a difference. We're glad you found our rates reasonable and appreciate your recommendation. If you need anything else, feel free to reach out!"
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Lupi H

November 25, 2025

5  out of  5
rating by Lupi H
"It was a pleasure to meet Max today. He was very professional and I felt he genuinely cared about my coverage and explained all the details in clear way. I’m comfortable with my policy and couldn’t be happier. The office was comfortable and the staff all very kind and friendly."
We responded:
"Thank you, Lupi! I'm glad to hear that your experience with our team was positive. It's wonderful that you felt comfortable with your policy and appreciated the clarity in the explanations. Our team is here to ensure you feel supported and informed. If you have any questions in the future, feel free to reach out!"
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Christina Pomeroy

November 18, 2025

5  out of  5
rating by Christina Pomeroy
"Sierra was gr a at. She answered all my questions and checked back in to make sure everything was good."
We responded:
"Thank you, Christina! I'm happy to hear that Sierra provided you with excellent service and followed up to ensure everything was satisfactory. Our team is dedicated to providing the best support possible. If you have any more questions or need further assistance, feel free to reach out!"
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Yasmin Santana

November 13, 2025

5  out of  5
rating by Yasmin Santana
"Francisco was very helpful and happy 😊 insurance hunting can be stressful and this experience was not"
We responded:
"Hey Yasmin! Thanks for sharing this with us. Francisco’s upbeat approach can make a big difference, and we’re glad the process felt easier for you."
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Adriana Montoya

November 12, 2025

5  out of  5
rating by Adriana Montoya
"Francisco was very helpful with setting up my business insurance. The price was 3x cheaper than what competitors had quoted me and covered me the same. He also pulled some strings and was able to get everything set up in a day. Highly recommend was also efficient and quick and had my best interests in mind."
We responded:
"Thank you, Adriana! I'm glad Francisco could assist you with setting up your insurance efficiently and at a great price. It's wonderful to know he had your best interests in mind. If you need anything else, feel free to reach out!"
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Charles Haddad

November 6, 2025

5  out of  5
rating by Charles Haddad
"Had a one on one with Max concerning my umbrella policy. So glad we had a discussion. Protecting my assets is what an umbrella policy does, Max gave me good unsolicited advice. Switch to Max Panas, u won't be sorry!!!"
We responded:
"Thank you, Charles! I'm happy to hear that our discussion was beneficial and that you found my advice valuable. It's great to know you feel confident about protecting your assets with your umbrella policy. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jenna Lee

November 5, 2025

5  out of  5
rating by Jenna Lee
"I recently worked with Francisco to switch over to State Farm from another insurance company. Not only was he friendly, and responsive but he put in the effort to make sure I was getting comparable coverage, and looked for ways to ensure I was getting the most for my money. I loved working with an agent that was local versus a 1800 number. Excellent customer service and overall great experience."
We responded:
"Thank you for your review, Jenna! I'm happy to hear that Francisco provided you with excellent service and helped you transition smoothly to State Farm. It's great to know you appreciated the local touch and personalized attention. If you need anything else, feel free to reach out!"
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Mel Paden

November 3, 2025

5  out of  5
rating by Mel Paden
"I had an awesome experience in calling State Farms (I was hesitant at first). I received the Promo letters that I finally called. Amanda B was a good listener & met my requirements (from my previous Insurance). Thank you, Amanda, for your time & understanding. In addition, your prompt response."
We responded:
"Thank you, Mel, for sharing your experience! I'm happy to hear that Amanda provided attentive service and met your needs. Your feedback is greatly appreciated. If you have any more questions or need assistance, feel free to reach out anytime!"
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Gabriela Mohr

October 31, 2025

5  out of  5
rating by Gabriela Mohr
"I enjoyed my experience. Francisco was helpful and fun. I felt like he explained everything well and was great at walking me through the process."
We responded:
"Thank you, Gabriela! I'm happy to hear that Francisco made your experience enjoyable and informative. We appreciate your feedback and are always here to assist with any questions or needs you may have. Thanks for choosing us!"